TERMS & CONDITIONS

Bentley’s is committed to providing excellent customer service and aims to make all transactions as efficient as possible.

CONTACT

If you need to contact us, please email: info@bentleysdogfood.co.uk or telephone: 01206 251941

PURCHASING PROCESS

Simply select the items you wish to purchase and add each one to the shopping cart.  You can review your cart at anytime, add or subtract items or continuing to shop until you finalise your order. Once you have completed your order click ‘Checkout’ and you will be asked to provide details to enable you to complete the transaction.

During the checkout process you will automatically be redirected to a secure fully encrypted Paymentsense website where you will be asked for your credit card details to enable you to complete the purchase transaction.  We do not hold any Credit Card details on our website, nor do we have access to the details you provide to Paymentsense.

Bentley’s does not store a debit or credit details or any other sensitive information.

VAT

Vat is charged at the current UK standard rate of 20% and where applicable is automatically included in the price.

ACCEPTANCE OF ORDER

Confirmation of your order is an indication that we have received this. It does not mean that a contract exists between us. When you receive confirmation that your order has been completed, a contract will exist between us. We receive the right to change the packaging or substitute an order. We will contact you before shipping if it is necessary to substitute an order.

FEEDBACK

We welcome your feedback.  If you have any suggestions or comments please e-mail info@bentleysdogfood.co.uk